Introducing the new Vuse Pro
Discover our next generation ePod device with enhanced features and a range of flavours to choose from.
Explore the impact this will have on your subscription and find out how to update your subscription to the Vuse Pro device.
Vuse Pro vs ePen
What makes Vuse Pro different?
WE’RE SAYING GOODBYE TO EPEN
As we say farewell to ePen, this change will affect your existing ePen subscription. You will need to update your subscription to a Vuse Pro Device and Vuse ePod Refills
EPEN POD FLAVOURS
More flavours to choose from
Explore our wide range of flavours designed to suit a variety of preferences.
Range of accessories
You can charge the new Vuse Pro with magnetic USB cable. Place the Vuse docking station on your desk or side-table for easy access to your device while it charges.
common questions
Vuse Pro is our next generation ePod device, with enhanced features, more flavours, and improved performance. Vuse Pro's longer battery life, sleek design, and compatibility with a wide range of ePod Pods ensure a more satisfying and convenient vaping experience.
If you choose not to update your subscription to Vuse Pro, your ePen subscription will continue to run as normal until any selected products run out of stock. However, once this happens, your subscription will fail, and you will need to update it to resume recurring orders.
There will be no additional charges on your monthly subscription from the moment you upgrade to Vuse Pro.
No, ePen Pods are not compatible with Vuse Pro. However, we have a range of compatible pods designed for use with Vuse Pro.
Yes, you have the flexibility to select your preferred Vuse Pro flavours during the subscription update process. We will recommend flavours based on your current ePen preferences, but you can confirm or make changes to the flavour selection to suit your taste.
While it will not be possible to switch back to ePen, we're confident that Vuse Pro will provide a vaping experience that exceeds your expectations.
If you have any further questions or need assistance, please contact our customer support team. Alternatively, you can contact us via telephone at 1800 932 710.